Shipping policy
Delivery
At House of Eqona, we love fast deliveries and always strive to get your items to you as quickly as possible, directly to your address or your nearest pick-up location.
Quick and Efficient Delivery
We dispatch our products within 1-3 business days. Once your order is packed and shipped, you'll receive an SMS with delivery details. You’ll also get an SMS notification when your item is ready for pick-up at your selected location, along with a notification number that you'll need to show. Remember to bring ID when collecting your package!
You’ll also receive an email with a tracking link once your package has shipped, allowing you to easily follow your delivery.
If you have any questions about your order, don’t hesitate to reach out to us at support@eqona.se, where we provide the latest and most updated delivery information. We do our best to ensure your order arrives on time!
Shipping Information
We use DHL for shipping. Shipping costs are clearly displayed at checkout.
Free shipping on orders over 80 EUR! For orders below this amount, a minimum shipping fee of 5 EUR applies.